Now accepting new automation clients for June
ABAS Solutions logoThe Only AI Systems Builder in Western Massachusetts
ABAS Solutions watermark

Most automation projects fail because the wrong thing got automated. We're the thinking before the build.

Anyone can build a workflow. The harder question is which workflow to build, which to redesign, and which to leave alone because automating it would make your business worse. That's the part we do before we write a line of code. Western Massachusetts operators hire us for the thinking. The systems are how we prove it.

3 Live Systems Deployed
31 API Endpoints Running
7 AI Personas Active
Pioneer Valley, MA
$42K+ saved for clients
40+ hrs/month recovered
Recovered $11K for Larri Powder Coating in one month
100% retention
AI-analyzed discovery calls
$42K+ saved for clients
40+ hrs/month recovered
Recovered $11K for Larri Powder Coating in one month
100% retention
AI-analyzed discovery calls
$42K+ saved for clients
40+ hrs/month recovered
Recovered $11K for Larri Powder Coating in one month
100% retention
AI-analyzed discovery calls
Only 3 audit slots left this week

Built by a Systems Thinker. Not a Salesperson.

I'm Chrishawn Douglas-Owens, the founder of ABAS Solutions and the only AI systems builder in the Pioneer Valley.

I don't come from a background of selling AI hype — I come from studying how businesses actually break down operationally, then building the systems that fix it.

PropAuto exists because I spent months researching how property managers waste 20+ hours on owner reports. FocusFlow exists because I researched the neuroscience of ADHD task initiation. Every system I build starts with deep research into the actual problem — not a template, not a trend.

If you're a business owner in Western Massachusetts who's tired of hearing about AI and ready to actually use it, let's talk.

From Bottleneck to Automated in 3 Steps.

1
We Audit Your Workflows30-minute call. We map every manual step, identify the top 3 time drains, and show you what automation could save — in dollars.
2
We Build Your SystemWe design, build, and connect your automation to the tools you already use. You see weekly demos. Nothing launches until you approve.
3
It Runs. You Grow.Your system goes live. We monitor and fine-tune for 30–60 days. You scale without adding headcount.

Live systems. Real results. Built in the Pioneer Valley.

PropAuto — Live SaaS Product
Larri Powder Coatings — Live Client System
FocusFlow — Live AI Companion
Pioneer Valley, MA
Only AI Systems Builder in Western Mass
10 Cold Emails Sent Daily — Automatically
Sub-5-Second Lead Response
PropAuto — Live SaaS Product
Larri Powder Coatings — Live Client System
FocusFlow — Live AI Companion
Pioneer Valley, MA
Only AI Systems Builder in Western Mass
10 Cold Emails Sent Daily — Automatically
Sub-5-Second Lead Response
Not Mockups. Not Promises.

Live Systems. Real Numbers.

These aren't mockups. They're running right now.

Live SaaS Product

PropAuto

Live Pipeline Recording
PropAuto Signup & Onboarding Workflow

Automated monthly owner financial reports for property managers. Upload a CSV from AppFolio or Buildium — the system detects the format, normalizes data, generates branded PDFs, and emails them to every property owner. What took 20+ hours now takes 5 minutes.

20+ hours saved per reporting cycle

See PropAuto
Live Client System

Larri Powder Coatings

Full business management platform for a Phoenix wheel refinishing shop. AI-powered quote chatbot, dealer portal with order management, admin dashboard with 12 operational panels. Built from zero to production.

12-panel admin dashboard · Dealer portal · AI quote bot

See Larri System
Live AI Product

FocusFlow

ADHD + autism scheduling companion. Claude-powered Telegram bot with implicit energy detection, shame-free task decomposition, Care Circle therapist access, and a dopamine engine. Built from neuroscience research.

15 modules · 7 automated crons · Care Circle API

See FocusFlow

Still running your business on spreadsheets and sticky notes?

Find out exactly what's costing you the most — in 30 minutes, for free.

Get Your Free Audit
The Five Universal Bottlenecks

Every business has the same five problems.

Every service business has these five clogs. Not every business needs all five fixed, and a few of them shouldn't be automated at all in your specific case. We walk through them with you and tell you which ones are actually costing you money, which ones look expensive but aren't worth the build, and which ones a system would quietly make worse. Then we fix the ones that matter.

Slow Lead Response

The Pain

The average business takes 47 hours to respond to a new lead. By then, your prospect has talked to three competitors.

The Fix

We build systems that respond in under 5 seconds — qualifying, routing, and following up automatically.

The Proof

Our own AI chatbot qualifies leads, scores them 0-10, and auto-generates proposals for A-grade prospects. Running live on this site.

Manual Document Processing

The Pain

Someone on your team spends hours every week moving numbers from one system to another. 15 minutes per document. 5-15% error rate.

The Fix

We build pipelines that extract, normalize, and deliver — cutting processing time from 15 minutes to 2.

The Proof

PropAuto does exactly this for property managers. CSV in, branded PDF reports out, emailed to owners automatically.

Leaky Follow-Up

The Pain

80% of sales need 5+ follow-ups. Most businesses stop after one. Your warm leads go cold because nobody stayed in front of them.

The Fix

We build automated sequences that follow up at the right time with the right message — and stop the moment someone responds.

The Proof

Our outbound engine runs a 5-stage follow-up sequence daily. Claude personalizes every message. It never forgets.

Forgotten Revenue

The Pain

You have hundreds — maybe thousands — of past customers, cold leads, and churned users sitting in your CRM doing nothing. That's money you already paid to acquire.

The Fix

We build reactivation systems that segment your database, craft personalized outreach, and restart conversations. Even a 2-3% reactivation rate means significant recovered revenue.

The Proof

Our pipeline scrapes and enriches prospects across 7 cities and 15 industries automatically. We practice what we sell.

Blind Spot Reporting

The Pain

Your team spends hours every week compiling numbers that other people need to make decisions. Sales reports, project updates, KPIs. Not hard work — just manual.

The Fix

We build automated reporting that pulls data from your systems, runs the analysis, and puts it where your team already looks.

The Proof

Our admin dashboard aggregates leads, pipeline value, SEO health, revenue, and outreach stats in real-time. One screen, zero manual compilation.

Recognize your business in 2 or more of those?

You're losing more than you think. Let us show you the exact dollar amount.

Calculate My Savings
How We Think

Not everything that can be automated should be.

Before we build anything, every process in your business gets sorted into one of three buckets. This is the conversation most agencies skip. It's also the one that separates a system that pays for itself from a system that quietly costs more than the manual work it replaced.

Automate it.

Repetitive, rule-based work where the inputs are predictable and the cost of a wrong output is low. Lead intake, document processing, follow-up sequences, recurring reports. If a human is doing it the same way every week and the steps don't change based on judgment, it belongs in a system. This is the obvious tier. Most of what we ship lives here.

Redesign it first.

Work that feels manual but is actually broken process disguised as a workflow. Automating it as-is just makes the broken thing faster. We've turned down builds where the right answer was "your intake form is asking the wrong questions" or "this approval step exists because nobody trusts the last person who touched it." Fix that first. Then automate the cleaned-up version. This is where most agencies lose money for their clients without realizing it.

Leave it alone.

The work that looks automatable on paper but is actually the relationship. The phone call where a property manager calms down an angry owner. The walk-through where a contractor builds enough trust to close a five-figure job. The follow-up where the way you remembered someone's kid's name is the entire reason they signed. Automate these and you save fifteen minutes a week and lose the business. We'll tell you which of your processes belong here. Then we won't touch them.

The audit is where this sorting happens. By the end of the call, you'll know which bucket each of your processes belongs in — whether or not you ever hire us.

Before ABAS vs. After ABAS

See the difference a system makes.

Here's what changes when you replace manual work with intelligent automation.

Before ABAS

Lead Response Time: 47 hours average
Prospects talk to 3 competitors first
Monthly Reporting: 20+ hours manual
Copy-pasting between spreadsheets
Follow-Up System: 1 email then forget
80% of leads go cold
Revenue Recovery: $0 from past leads
Dead contacts sitting in CRM
Weekly Operations: 15+ hrs on admin
Owner doing $15/hr tasks

After ABAS

Lead Response Time: Under 5 seconds
AI qualifies, scores, and routes instantly
Monthly Reporting: 5 minutes (one click)
Automated PDF generation + email delivery
Follow-Up System: 5-stage AI sequences
Personalized by Claude, never forgets
Revenue Recovery: 2-3% reactivation rate
Automated win-back campaigns running 24/7
Weekly Operations: < 2 hrs oversight
Systems run autonomously, you review dashboards
Our Process

Three steps. No mystery.

01

We audit your workflow. Free. 30 minutes.

You tell us what's eating your time. We map it, score it, and show you exactly where automation would save you the most money. No pitch. Just math.

Book Your Free Audit
02

We build the system. You approve each step.

Every build follows Plan Mode — we show you the full architecture before we write a line of code. You see progress in real-time. Nothing ships without your sign-off.

03

Your system runs. We maintain it.

Deployment is automated. Monitoring is built in. When something needs attention, we handle it. Your job is to run your business — not babysit software.

Here's the question that changes everything.

If 500 new clients showed up at your business tomorrow — what would break first?

Your intake process? Your follow-up system? Your reporting? Whatever breaks first is where we start. That's not a sales pitch — it's just how systems work. Fix the biggest clog, then move to the next one.

Find Your Bottleneck — Free 30-Minute Audit
Calculate Your Savings

What's Manual Work Costing Your Business?

Hours/week on manual tasks10 hrs
Average hourly labor cost$35/hr
Software tools you copy-paste between4 tools
Annual Manual Cost
$18,200
Est. Savings (Yr 1)
$14,560
Suggested Tier
Growth
ROI Payback
12 mo

What Our Clients Say

LinkedIn
★★★★★
Google
★★★★★
Clutch
★★★★★

The operators below didn't hire a developer. They hired someone to think through their business with them, then build what made sense. The systems are downstream of the diagnosis.

Chrishawn mapped our entire quoting process in one call, then built the whole system in two weeks.

Larri Powder Coatings
Phoenix, AZ · Automotive Services
100% Quoting Automated

We went from spending 20 hours a month building owner reports to literally pressing one button. PropAuto paid for itself in week one.

Property Management Client
Amherst, MA · PropAuto Beta User
20+ hrs/mo saved

He doesn't just build software — he actually understands the operational pain behind it. That's rare.

Service Business Operator
Springfield, MA · HVAC & Plumbing
0 Missed Leads
3
Live Production Systems
$11K+
Generated for Larri Powder Coatings
40+
Hours Saved Monthly
100%
Client Retention

Frequently Asked Questions

Most agencies add tools. We remove work. Every system we deliver is designed to permanently eliminate a manual process from your business — not give you another tool to manage. You own everything we build, and it runs without us.

Most systems pay for themselves within 60-90 days through direct labor savings. Our mid-tier clients typically save $8K-$15K per year on each automated workflow — meaning a $15K project can break even in the first quarter.

Yes — we connect to your current tools, not replace them. Think of it like Zapier on steroids: we link your CRM, accounting software, email platforms, and spreadsheets together into one seamless system. No need to switch anything out.

Every mid-tier and premium build includes a 30-60 day tune-up period where we iron out any kinks. After that, we offer optional ongoing support plans with monitoring and priority help. Most systems run on their own with zero babysitting.

Absolutely. Our Sprint package ($100-$1.5K) exists for exactly this. Most of our bigger clients started with a quick win — one workflow fix that proved the value — before scaling into a full system build.

We use the same security standards as banks and hospitals — encrypted databases, secure hosting, and strict access controls. Your data is protected with industry-leading encryption both when stored and when transmitted.

1-2 hours per week for feedback and approval at key milestones. We handle 100% of the building, testing, and setup. You focus on running your business.

3 Build Slots Open This Quarter.

We cap engagements to protect delivery quality. Every client gets a dedicated build, weekly demos, and a live system in production within 30 days. That only works if we don't overcommit.

Next available slot: This week. After that, 4–6 week waitlist.

Limited to 3 builds/quarter.